FAQ


Installation

No, ELANA BG Trader is an Internet-based platform, so there is no need to install a program on your computer.
To use the platform you need to have Microsoft Silverlight installed, which is by default included in new browsers. Detailed technical information can be found in the platform manual.

Windows
Windows x86 or x64 (64-bit mode support only IE) 1.6-gigahertz (GHz) or higher processor with 512-MB RAM.
Macintosh (Intel-based)
Macintosh (Intel-based) Intel Core Duo 1.83- gigahertz (GHz) or higher processor with 512-MB RAM.

Contact us by:

  • Online chat on bgtrader.elana.net
  • Tel. +359 2 81 000 25 or +359 2 81 000 26
  • E-mail: bgtrader@elana.net
  • Skype: ELANA.Trading

Security

Communication between you and the server ELANA BG Trader is via an encrypted SSL connection. SSL (short for “Secure Socket Layer”) is a protocol that protects the information and transmits it over the Internet in an encrypted format, which ensures that the transmitted information cannot be seen by third parties. The server of ELANA BG Trader has a valid SSL certificate (digital certificate) installed. Access password for the platform is created by you and no employee of ELANA Trading or any third party may have information about it. During the initial registration an automatically generated password is obtained from the server, which then is required to be changed personally by the user.

ELANA Trading is a licensed personal data administrator. All data and copies of the documents that you provide to us, including a copy of your ID card are taken care according to the law and used only for the purpose of identification requirement in accordance with Regulation 38 of FIMA.

ELANA Trading is licensed investment intermediary in Bulgaria by the Financial Supervision Commission . The regulatory body monitors daily the activity of the brokerage in accordance with the related legislation.
ELANA Trading is a member of the Investors Compensation Fund .
ELANA Trading is also a member of the Bulgarian Association of Licensed Investment Intermediaries (and a member of the Board) and a member of the Confederation of Employers and Industrialists in Bulgaria (as part of ELANA Financial Holding).
The company is also a member and a shareholder of the Bulgarian Stock Exchange .

Trading

No, using ELANA BG Trader is free of charge. There is no fee for registering a demo or a live trading account.

No, there are no specific requirements in order to start trading. You only need to sign a contract with ELANA Trading, which allows gives you a live account registration. The funds that you will deposit in your account depend on your own plans for transactions.

If you would only like to research the platform and get used to the Bulgarian stock market without any risk, you can use the demo version of ELANA BG Trader.
The demo registration is free of charge and no contracting or documentation is needed. You do not have to invest any money while using the demo platform. The registration is for a period of 30 days and allows trading with 10,000 virtual levs.
Live trading with ELANA BG Trader requires signing a contract with ELANA Trading. However, no minimums for deposits are required to open a trading account.

The Bulgarian Stock Exchange has two markets for securities trading – Main Market (Bulgarian Stock Exchange or BSE) and Alternative Market (Bulgarian Alternative Stock Market or BaSE). The main market is divided into 10 market segments where securities are distributed according to their type. Shares of public companies are traded in Segment shares Premium and Segment Standard shares in accordance with predetermined quantitative and qualitative criteria. Other segments are for trading companies with special investment purpose, bonds, collective investment schemes, compensatory instruments, as well as structured product segments, rights, privatization auctions and IPOs. More from Bulgarian Stock Exchange

The trading on the Bulgarian Stock Exchange (BSE) takes place every working day from 10.10 h. until 17.00 h. (GMT+2). The value date is two business days after the transaction has taken place on the stock exchange (T +2). This means that investors become owners of the shares two working days after the transaction has been done. When you sell your stocks you can get the money in your account at the end of the second business day.

The trading session timetable is the following:
09:30 – 10:00 Pre-trading
10:00 – 10:10 Opening auction
10:10 – 16:55 Continuous trading
16:55 – 17:00 Closing auction
17:00 – 17:30 Post-trading

For issues traded only through auctions:
09:30 – 10:00 Pre-trading
10:00 – 10:10 Opening auction
16:55 – 17:00 Closing auction
17:00 – 17:30 Post-trading

No taxes are paid on profits from Bulgarian shares, rights and shares of collective investment schemes. There is a tax of 5% on dividends on Bulgarian stocks, but it is deducted at the source and the shareholder receives the amount left. Interest on bonds is exempt from tax, capital gains are taxed 10%.

Basic trading commission of ELANA Trading – 0.5% of the transaction value; minimum BGN 2 on a transaction.
For up to date trading conditions, please visit the Trading Conditions page.

XETRA electronic system is the Deutsche Boerse trading platform , which was introduced for Bulgarian Stock Exchange trading in 2008.

SOFIX is the main and the oldest index of the Bulgarian Stock Exchange. It was launched on 20th October 2000 with a base value of 100. It represents the top 15 Bulgarian blue chips with market capitalization of minimum BGN 50 million and with minimum 500 shareholders. More on liquidity requirements

BGBX40 Index comprises top 40 stocks of the companies with the highest number of transactions and the highest median value of daily turnover for the last six months. The index was launched in January 2014. More on BSE .

BGTR30 is index of top 30 stocks by market capitalization, number of deals and turnover. The index was launched in September 2007. More from BSE .

BGREIT index reflects top 7 companies investing in real estate including farmland – REITs. It was launched in 2007. More from BSE .